Introduction
LiveChat is a customersupportsystemthatincreasesrevenueandmakesyourclients happy.Provideexcellentcustomerserviceatalltimes by usingLiveChattoassistclientswhiletheyareonthemove.
Makesureyou never pass upanotheropportunitytoengagewithyour clients.The LiveChat mobile app isalwaysavailableandfunctionsflawlesslyevenwithaweakinternet connection.Therehasneverbeen a simpler way to get customer assistance.
There are more than30,000businessesthroughoutthe world,so theycan'tallbe wrong!
Softwarefor providing excellentcustomer serviceatyourfingertips:
Detailsabout customers
readytogoresponsesand asneak peekatincomingmessages
supportfor multiple channels
File-sharing
pushnotificationsandinappmessages
Alistofagentswhoseprofilescan be changed.
Andso muchmore!
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PutLiveChatin placeto:
1.Quicklyresolveclientissues
Real-time,immediateresponses.quickfor yourstaff,quickfor theconsumer.
Beforethemessageissent,seewhatthecustomeristyping.Forfrequently asked queries, usereadytogo responses.Improvethespeedofyour customerassistanceandincreasecustomer satisfaction.
2.Encouragemore intelligent, notmore strenuous, effort
Useautomationtoitsfullest potential.
Use automated greetings toencouragegoods,delivermessages, andinteractwithcustomers based on theironlineactivity.Automaticallyroutechatstotheappropriateteamstoimproveyourcustomer service.
3.Fixticketsatany time and location
Withourintegratedticketingsystem,youcanmanagecomplicatedsituationswithinyour Android app.Youcan reassigntickets between groups,maintainall open cases in adesignatedfolder, andimmediatelyseethe ticket status.
4.Increasethenumber of transactions
Gatherandidentifyleadssuccessfully,andincreaseyourpotential forsales.
Encouragepotentialcustomerstostayon your website.Toenhancecustomerexperienceandboostyoursales,provideassistancetocustomersthroughouttheir purchasing process.
5.Reducecosts
Anincreasein the number of employeesis not thesolution.
Useclever strategies to expandyour customer service.Enhanceproductivity withrobustfeatures.
Providecustomer support tomanycustomersatonce,respond more quickly, andmaintainahighlevel ofcustomer satisfaction.
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Gotowww.livechat.com tofindouthow youmaygrowyourcompanyusingLiveChat.
Inminutes, you may enhance your customer service by installingLiveChat on your mobiledevice.Nomatterwhereyouare,youcansupportyour customersandprovidethemwithanoutstandingcustomer experience at all times.
